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Terms of Service

Last updated: July 22, 2025

1. Acceptance of Terms

By accessing and using the services provided by Stellar Portfolio, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

Stellar Portfolio provides professional archival and digital services including but not limited to:

  • Document archival and storage services
  • Digital conversion and scanning services
  • Records management consulting
  • Document retrieval services
  • Digital preservation solutions

3. Use License

Permission is granted to temporarily access our services for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained on our website
  • Remove any copyright or other proprietary notations from the materials

4. Client Responsibilities

As a client of Stellar Portfolio, you agree to:

  • Provide accurate and complete information about your requirements
  • Ensure you have the legal right to submit materials for processing
  • Pay all fees and charges in accordance with our pricing terms
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of any access credentials provided

5. Payment Terms

Payment terms for our services are as follows:

  • Fees are due as specified in your service agreement
  • Late payments may incur additional charges
  • Refunds are available in accordance with our refund policy
  • All prices are in GBP unless otherwise specified

6. Confidentiality and Data Protection

We take the confidentiality of your materials seriously:

  • All client materials are treated as confidential
  • Access to materials is restricted to authorized personnel only
  • We comply with applicable data protection laws including GDPR
  • Secure disposal methods are used for any waste materials

7. Limitation of Liability

In no event shall Stellar Portfolio or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use our services, even if Stellar Portfolio or its authorized representative has been notified orally or in writing of the possibility of such damage.

8. Service Availability

We strive to maintain continuous service availability, however:

  • Services may be temporarily unavailable due to maintenance
  • We reserve the right to modify or discontinue services with notice
  • Emergency maintenance may occur without prior notice
  • Service level agreements are specified in individual contracts

9. Intellectual Property

The materials on our website and our proprietary processes are owned by Stellar Portfolio. You retain ownership of all materials you submit to us for processing, and we claim no ownership rights to such materials.

10. Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Upon termination:

  • All outstanding fees become immediately due
  • Materials will be returned or securely disposed of as requested
  • Access to digital materials may be restricted
  • Confidentiality obligations continue post-termination

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

12. Changes to Terms

We reserve the right to modify these terms of service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitute acceptance of the new terms.

13. Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: +44 7847 745801

Address:
Stellar Portfolio
Opp, 20 Great Queen St
London WC2B 5BH
United Kingdom

Stellar Portfolio

Professional archival and digital services across the United Kingdom.

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Contact

+44 7847 745801

[email protected]

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